Workflow Automation and Robotic Process Automation (RPA) offer significant benefits to a business. 

Some of the common and recurring benefits include:

Efficiency gains
Improvements in accuracy
Significant cost savings
Execution of strategic intent
Certainty on compliance

However Workflow Automation is not a “plug and play” technology.  And success with RPA projects definitely requires a lot more than choosing your favourite robotic software and throwing  a robot onto everyones desktop.

Forget the tech hype. Success is about how your people adopt and use the tech and how focussed you are on the business outcomes.

From our work with various types of business here are four Guiding Principles for Success with Workflow Automation and RPA.

1. Strategy before technology.

2. Construct the Lowest Risk, Highest Return pathway.

3. Build and implement a rick solid change management program

4. Measure results and manage outcomes.

If you would like a deeper dive into any or all of these Success Principles let us know.