Why you need one and what it is.
Nearly 70% of senior executives say automation projects failed to deliver the promised business benefits.
Yet the automation systems implementer thinks that they did a good job.
So what’s going on?
Three main things are going wrong.
1. There is no, or very little, connection between the automation project and the business’s strategic objectives.
2. The impact on people of the changes to workflows is often overlooked. If people don’t change how they do what they do then there is no change and consequently no business impact.
3. There was no senior level consideration across the business of what should be automated or why. Often automation projects get chosen that have little impact on the core value chain of the business. Hence senior business executives are totally underwhelmed by the outcomes from the project.
So what can you do?
We work with businesses and automation systems implementers to build a Winning Playbook for Automation. This is the equivalent of a top sports team’s Winning Playbook. It connects the overall strategic objectives of the business with core workflows and identifies what to automate, in what order and why. It also includes change management plans to bring your people on the automation journey with you.
Contact us at Automation Strategy Partners to learn more.